FAQs

Q: Do you offer shipping?
Yes! We currently ship across Canada. Orders over $100 qualify for free shipping, while orders under $100 have a flat rate of $15. At this time, we do not ship to the U.S. or internationally.

Q: Do you have a refill program?
We are working on expanding our refill options. Currently, our Serenity Hand Serum is available in a larger size that can be used to refill smaller bottles. Other face and hair care products do not yet have a refill program.

Q: How do I recycle the bottles?
Our packaging is designed with sustainability in mind. The glass bottles and pumps can be separated and placed in your household recycling bin. We do not currently offer an in-store recycling program.

Q: Can I pick up my order instead of having it shipped?
Yes — you can pick up your order at our storefront in Cochrane, located on Main Street. All products available online can also be picked up in-store. Some sets may not always be available, but if you have a special request, please contact us directly and we’ll be happy to make arrangements.